Taproom Operations Manager

Taproom Operations Manager

Requirements:

  • Manage day to day operations of the Taproom during scheduled shifts, including daily decision making, team member support, proper guest interaction, while upholding standards, product quality and cleanliness.
  • Schedule staff hours and assign tasks for service and kitchen staff members.
  • Assist with training,developing,motivating staff and monitor their performance while keeping an open communication for corrections needed.
  • The ability to build sales and profitability by achieving goals and adhering to company standards
  • Assist in set up and break down of private event operations. 
  • Maintain positive guest relations and high standards of service at all times.
  • Have a comprehensive knowledge of all restaurant organization and menu information.
  • Maintain and strictly abide by state sanitation/health regulations and company policies.
  • Solve all customer concerns and complaints in a timely and professional manner.
  • Assist with administrative tasks as needed, including ordering, inventory, hiring and training.
  • Capable of using POS, and back office computer systems
  • Exercise good judgement and decision making in escalating concerns and aggressively resolve issues.
  • Encourage a fun, safe and productive work environment for all staff.

Qualifications:

  • 3-5 years management or supervisory experience in food service management.
  • Culinary experience preferred. 
  • Servsafe Food certified preferred.
  • Strong financial and computer skills; has experience working with and an understanding of P&L, managing costs and developing and managing budgets.
  • Possess exceptional communication skills and an ability to anticipate guest and employee needs.
  • Maintain a professional and polished appearance and demeanor in high-volume situations.
  • Must be self motivated with an advanced sense of urgency.
  • Great attitude and willingness to learn
  • Thrive in a busy work environment
  • Must be able to multitask and prioritize in a fast paced food service environment.
  • Will consider candidates with a degree in Hospitality /Restaurant management along with 2 years of working in various positions within the restaurant
  • Must possess a true passion for great service, beer and food.
  • Must be dependable, reliable and motivated to provide an excellent guest experience everyday
  • Able to lift up to 50lbs
  • Able to work nights, weekends, and holidays

Benefits

  • Competitive Salary
  • Paid Time Off
  • Healthcare Benefits
  • Flexible Work Schedule
  • Free Beer

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